Emotional Intelligence

 

Introduction

1: What is Emotional Intelligence?

Emotional intelligence: is defined as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you.  (think of someone you admire whom you see as successful and effective in their work and life)

 

                                             

 More than a decade ago, Goleman highlighted the importance of emotional intelligence in leadership, telling the Harvard Business Review, “The most effective leaders are all alike in one crucial way: 

They all have a high degree of what has come to be known as emotional intelligence. It’s not that IQ and technical skills are irrelevant. They do matter, but...they are the entry-level requirements for executive positions.

 ”Over the years, emotional intelligence—also known as EQ—has evolved into a must-have skill. Research by EQ provider Talent Smart shows that emotional intelligence is the strongest predictor of performance. And hiring managers have taken notice: 71 percent of employers surveyed by CareerBuilder said they value EQ over IQ, reporting that employees with high emotional intelligence are more likely to stay calm under pressure, resolve conflict effectively, and respond to co-workers with empathy.

 

2: THE FOUR COMPONENTS OF EMOTIONAL INTELLIGENCE

Emotional intelligence is typically broken down into four core competence.            

             

1: self-awareness

Self-awareness is at the core of everything. It describes your ability to not only understand your strengths and weaknesses, but to recognize your emotions and the effect they have on you and your team’s performance. ( know you self and what your went your need )

 

 

2: Self-management for emotional intelligence

Improve your ability to effectively regulate stress and appropriately express emotional reactions, whether alone or with others.   

3: Social awareness                                                             

social awareness is your ability to accurately pick up on emotions in other people and   

understand what is really going on with them.

4: Relationship management                                                                       

Improve your ability to communicate in an assertive, respectful, and non-defensive manner, particularly when providing feedback or managing interpersonal conflict

3: How do you improve emotional intelligence? 

•       Pay attention to yourself. Notice how people respond when you speak. Notice how you react when others speak.

•       Use positive language. What we say impacts our thoughts and actions, as well as the feelings of other people. 

•       Keep going. Recognize that everyone has temporary setbacks and struggles.

•       Watch your stress level. When things are a bit crazy, negative emotions can rise to the surface much faster and can be harder to control. 

•       Show compassion. We've said it before, and we'll say it again. Kindness takes practice

•       Handle your emotions

•       Handle the emotions of others